Keep account access safe
Use the sign-in and recovery options shown in the app. Never send passwords, verification codes, or sensitive health documents in a support email.
Understand sync boundaries
Signed-in diary records, goals and supported account settings synchronize with your Qalorie account. Imported workouts and weight join your diary; today’s health steps stay on this device. Guest records stay separate. Check the account sync status before changing devices; offline changes wait until you reconnect.
Sign out carefully
Sign-out returns you to the welcome flow. It is not account deletion and should not be treated as a request to erase cloud records.
Request help with data
Contact the team about access, export, or deletion requests. The website can open an email draft; it cannot verify your identity or delete records automatically.
Tell us what happened, the app version, and your iPhone model. Leave out passwords and sensitive health information.
Contact the team ↗Updated November 3, 2026 · Qalorie help center