Account & privacy

Your account and your data

What syncs, what stays local, and where to ask for help.

Keep account access safe

Use the sign-in and recovery options shown in the app. Never send passwords, verification codes, or sensitive health documents in a support email.

Understand sync boundaries

Signed-in diary records, goals and supported account settings synchronize with your Qalorie account. Imported workouts and weight join your diary; today’s health steps stay on this device. Guest records stay separate. Check the account sync status before changing devices; offline changes wait until you reconnect.

Sign out carefully

Sign-out returns you to the welcome flow. It is not account deletion and should not be treated as a request to erase cloud records.

Request help with data

Contact the team about access, export, or deletion requests. The website can open an email draft; it cannot verify your identity or delete records automatically.

Still have a question?

Tell us what happened, the app version, and your iPhone model. Leave out passwords and sensitive health information.

Contact the team ↗

Updated November 3, 2026 · Qalorie help center